Privacy Policy
Effective June 2, 2026
Kenstone Care, Inc. ("Kenstone Care," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
We collect information you provide directly and information generated as you use our platform.
- Contact and account details (name, email, phone, company).
- Benefit, enrollment, and childcare details submitted by employers and employees.
- Payment and billing information processed through our payment providers.
- Usage and device data collected automatically when you use the service.
2. How we use information
We use information to operate childcare benefit programs, process payments to providers, prepare claim documentation, communicate with you, and improve and secure the service.
3. How we share information
We share information only as needed to deliver the service — for example, with childcare providers we pay on your behalf, with payment processors, and with your designated CPA for claim preparation. We share with service providers under contract, and when required by law. We do not sell your personal information.
4. Data retention
We retain information for as long as needed to provide the service, comply with legal and tax-documentation obligations, resolve disputes, and enforce our agreements.
5. Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, but we work to protect your data end to end.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these rights, contact us using the details below.
7. Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the service is used. You can control cookies through your browser settings.
8. Children's privacy
Our platform is intended for use by employers, employees, providers, and partners. It is not directed to children, and we do not knowingly collect personal information directly from children.
9. Changes to this policy
We may update this policy from time to time. We will post the updated version with a revised effective date.
10. Contact us
Questions about this policy? Email support@kenstonecare.com.